Welcome! This page maps out everything in the BrightHire Help Center, organized around your hiring workflow: before interviews (setup), during interviews, and after interviews (review, collaboration and insights). Jump to a collection below, or browse the full list of articles.
Where would you like to start?
Whether you're setting things up for the first time, heading into an interview, or catching up afterward, we've got you covered. Pick the stage you're in and we'll point you in the right direction.
🛠️ Getting ready for interviews
Getting Started – brand new? Let's get your account and Chrome Extension ready
Admin & Settings – set up your team, sign-in and permissions just the way you like
ATS Integrations – connect Greenhouse, Lever, Ashby, Workday and more
VCS Integrations – get BrightHire working with Zoom, Google Meet and Microsoft Teams
Other Integrations – bring in your calendar, scheduling tools, Slack and more
BrightHire Plan – build interviews you and your candidates will feel good about
Consent, Privacy & Security – keep candidates informed and your data protected
🎙️ On interview day
Running Interviews – everything you need to walk in confident, on any platform
Troubleshooting – something not quite right? We'll help you sort it out fast
✨ After the interview
Reviewing Interviews, Notes & Scorecards – revisit the conversation and wrap up feedback in minutes
Sharing & Collaboration – bring your hiring team into the moments that matter
Insights & Analytics – see the bigger picture across all your interviews
Training & Coaching – help every interviewer grow
💡 More for you
BrightHire Screen (AI Interviewer) – meet our AI Interviewer
For Candidates – interviewing with BrightHire? Here's what to expect
Release Notes – catch up on what's new
Getting Started
New to BrightHire? Start here for the basics: creating your account, logging in, and getting the Chrome Extension and Interview Assistant set up.
Sign up & log in
Sign up & log in
Create your account and sign in.
FAQs by role
FAQs by role
Quick answers for interviewers, recruiters and hiring teams.
Chrome Extension & Interview Assistant
Chrome Extension & Interview Assistant
Install the extension and get to know your in-interview companion.
Admin & Settings
For Site Admins: manage users and seats, set up SSO and SCIM, control who can see what, and set your organization's capture and notification settings.
Users, seats & sign-in
Users, seats & sign-in
Invite users, manage seats and control how people sign in.
SSO & SCIM
SSO & SCIM
Single sign-on and user provisioning with Okta, Azure, Google Workspace, JumpCloud and OneLogin.
Roles, permissions & visibility
Roles, permissions & visibility
Role-based access, policies and who can see which interviews.
Positions & Hiring Teams
Positions & Hiring Teams
Create positions and manage who's on each hiring team.
Capture settings & monitoring
Capture settings & monitoring
Decide which interviews BrightHire captures and monitor scheduled interviews.
Notifications & emails
Notifications & emails
The emails BrightHire sends and how to manage them.
Browser extension deployment (IT)
Browser extension deployment (IT)
Deploy and allowlist the extension across your organization.
ATS Integrations
Connect BrightHire to your applicant tracking system so interviews, candidates and hiring teams stay in sync. Pick your ATS below.
General
General
Switching ATSs and syncing hiring team roles.
Other ATS (Workable, Bullhorn)
Other ATS (Workable, Bullhorn)
Setup guides for additional ATSs.
VCS Integrations
Set up BrightHire with Zoom, Google Meet or Microsoft Teams so the Notetaker can join and capture your video interviews.
Other Integrations
Connect your calendar, scheduling tools, Slack and Teams, or build your own workflows with our API, MCP and Zapier.
Calendar & email
Calendar & email
Calendar permissions and syncing.
Scheduling tools
Scheduling tools
Calendly, GoodTime, Guide and more.
Slack
Slack
Get BrightHire updates where your team already works.
API, MCP & automation
API, MCP & automation
Build on top of BrightHire.
BrightHire Plan
Build structured interviews: write job descriptions with Plan, create interview guides, and set up interview scoring.
Consent, Privacy & Security
Keep candidates informed and your organization compliant: recording disclosure and consent, data retention and deletion, Compliance Check and Interview Integrity.
Recording disclosure & consent
Recording disclosure & consent
How candidates are notified and how to collect consent.
ATS consent setup
ATS consent setup
Configure candidate consent fields in your ATS.
Data retention, deletion & requests
Data retention, deletion & requests
Retention settings, deleting interviews and handling data requests.
Interview Integrity & fraud detection
Interview Integrity & fraud detection
Detect potential candidate fraud and configure fraud-detection consent.
Running Interviews
Everything interviewers need on interview day: how to add BrightHire to an interview, and how it works on Zoom, Google Meet, Teams, phone and in person.
Adding BrightHire to interviews
Adding BrightHire to interviews
All the ways to get BrightHire into an interview.
Adding BrightHire to Google Meet
Adding BrightHire to Google Meet
Adding BrightHire to Microsoft Teams
Adding BrightHire to Microsoft Teams
Phone interviews
Phone interviews
Calling candidates through BrightHire, including international calls.
Panels, onsites, intakes & debriefs
Panels, onsites, intakes & debriefs
Multi-interviewer and internal meetings.
Pause, stop or remove recording
Pause, stop or remove recording
Controls during a live interview.
Troubleshooting
Something not working? Find fixes for missing recordings, audio and call issues, extension problems and access questions.
Missing recordings, transcripts or notes
Missing recordings, transcripts or notes
Why an interview might not have been captured.
Audio & phone calls
Audio & phone calls
Microphone, audio and call connection issues.
Chrome Extension & browser
Chrome Extension & browser
Reinstall, re-enable or fix sign-in issues.
Access, visibility & notifications
Access, visibility & notifications
Can't find a candidate or position, or getting unexpected emails.
Reviewing Interviews, Notes & Scorecards
After the interview: play back recordings, search transcripts, use AI Notes and templates, ask questions with Ask AI, and complete scorecards faster.
Reviewing an interview
Reviewing an interview
Play back, search and navigate interviews.
Transcripts & speakers
Transcripts & speakers
Speaker labels and multi-language transcription.
AI Notes & templates
AI Notes & templates
Choose and customize AI Notes templates.
Ask AI & summaries
Ask AI & summaries
Get instant answers about a candidate or interview.
Scorecards & ATS sync
Scorecards & ATS sync
Complete scorecards and send notes to your ATS.
Scorecard Autofill by ATS
Scorecard Autofill by ATS
Autofill setup for each ATS.
Interview guides & scoring
Interview guides & scoring
Structure your interviews and how candidates are evaluated.
Sharing & Collaboration
Share interviews and clips with your team or outside your organization, control access, and collaborate with @mentions.
Sharing interviews
Sharing interviews
Share, restrict and track who has viewed an interview.
Clips & playlists
Clips & playlists
Share the moments that matter.
Insights & Analytics
Turn interview data into insights: hiring analytics, Insights Explorer, Advanced Insights and Candidate Rediscovery.
Inisghts
Inisghts
Interview analytics and exports.
Advanced Insights
Advanced Insights
What candidates care about, compensation trends and skills coverage.
Training & Coaching
Level up your interviewers with Interview Training programs, automated coaching tips and our webinar library.
Interview Training (admins)
Interview Training (admins)
Create and manage training programs.
Interview Training (trainees)
Interview Training (trainees)
Complete your assigned training.
BrightHire Screen (AI Interviewer)
BrightHire Screen, our AI Interviewer: how it works, supported languages and how to use it with your ATS.
Screen by ATS
Screen by ATS
Use Screen with your ATS.
For Candidates
Are you a candidate? Here's what to expect when you're interviewing with a company that uses BrightHire.
Release Notes
See what's new in BrightHire, month by month.
Can't find what you need? Reach out to our Support team through the chat in the bottom right corner!