Note: This feature is available upon request. Please reach out to your CSM to enable it.

BrightHire's automatic Candidate Opt-out Emails allow candidates to opt-out of BrightHire recordings before the interview happens. This self-service option takes any stress off the recruiting team and interviewers to make sure a candidate's interviews are not captured.

Turn on the Opt-Out Feature:

  1. Automatic Email from BrightHire

    In BrightHire general settings (Admins only), you will see the checkbox below reading Allow BrightHire to Send Candidate Opt-out Emails. Checking this box will send an automatic email to the candidate at the time their first interview is scheduled, giving them more information about BrightHire and allowing them to opt-out of recording.

    Note: The opt-out email will only be sent before the first interview, and if the candidate opts out, none of their interviews will be captured. See a preview of the opt-out email below:

  2. Opt-Out Link

    In the same general settings page, you can copy the general opt-out link. This link will prompt users to opt-out the same way that the email above will. The link is a great option if you would prefer the email come directly from your organization, for this link to be included in an interview confirmation, or something else.

  3. Site Admin Manually Opts Out for a candidate

Site admins will also be able to manually turn off all recordings for any candidate who has previously had an interview in BrightHire. You can do so by clicking the three dots on the candidate's page and clicking Do not record any interviews as shown below. This action can be undone as well.

If the candidate has not had an interview yet, please reach out to us at [email protected] and we can opt that candidate out for you.

How Candidate Opt-Out Works

If a candidate opts out of being recorded with BrightHire, here is what you can expect:

Candidate Experience

  • The candidate clicks the link in the upcoming interview email

Please note, the candidate needs to opt out at least 10 minutes before the interview or the interviewer may need to turn off recording if they see that message.

Interviewer Experience:

  • The scheduled interviewers will be notified that the candidate has opted out and the interview will not be recorded.

  • If the candidate opts out of having the interview recorded, the Interview Assistant (notepad) will be available for phone interviews but will not be available for interviews conducted in Zoom or Google Meet.

Note: Recruiters and coordinators will not be notified directly, but will be able to see that the candidate opted out of recording when they visit the candidate's BrightHire page.

If you have any questions or if we can help in any way, we can be reached at [email protected]

Did this answer your question?