How can I ensure BrightHire integrates correctly with Greenhouse scheduling links?
BrightHire integrates with Greenhouse scheduling links to streamline interview processes. However, proper setup and configuration are essential to ensure seamless functionality. Below are the key steps and considerations:
Overview of Greenhouse Integration
BrightHire relies on integration with Greenhouse to manage interview scheduling and participation. This integration allows BrightHire to join interviews and apply position-based consent rules when events are tied to specific positions in Greenhouse.
Linking Events to Positions
When using Greenhouse scheduling links, it is important to associate events with specific requisitions or positions in Greenhouse. BrightHire enforces opt-in consent rules only when the interview is tied to a position. If generic scheduling links are used without linking the event to a position, BrightHire cannot ingest the interview or apply position-based consent rules and will default to opt-out. This limitation arises because BrightHire lacks the ATS context to link the meeting to a position.
Configuring Calendar Keywords
If you’re using the scheduling link in Greenhouse, BrightHire can still join those interviews by syncing your calendar and setting up a calendar keyword. BrightHire uses these keywords to identify which events it should join.
Add appropriate calendar keywords in your BrightHire settings. These keywords should match the titles used by your scheduling links (e.g., terms like "sync," "screen," or "TA").
Allow up to an hour for the calendar sync to complete after adding the keywords.
Once synced, eligible events will appear on your BrightHire homepage, and the "Interview with BrightHire" button in the calendar event will confirm that BrightHire is scheduled to join.
Troubleshooting Common Issues
If BrightHire is not joining interviews as expected:
Verify that the scheduling links are tied to specific positions in Greenhouse.
Check that the appropriate calendar keywords have been added to your BrightHire settings.
Ensure sufficient time has passed for the calendar sync to complete.
By following these steps, you can ensure that BrightHire integrates correctly with Greenhouse scheduling links, enabling a smooth interview process.
Related Topics
Setting up BrightHire for other ATS integrations
Managing calendar sync issues in BrightHire