Reasons BrightHire will record:
Reasons BrightHire DID record / was scheduled to record (triggers)
- Admin force import: an admin manually forced BrightHire to process/import it.
- Calendar: imported from a user’s calendar sync.
- Calendar Keyword: imported because the event title matched a saved keyword.
- Email: scheduled because BrightHire was emailed/invited.
- Homepage: someone scheduled it from the BrightHire homepage.
- Interview Assistant: someone clicked “Interview with BrightHire” to start it.
- Manual: manually scheduled (outside auto-join rules).
- Position: auto-join rules for the position applied.
- User Level import: user-level settings caused it to be scheduled.
- Virtual onsite: scheduled as a multi-session/onsite format (still depends on the above rules).
Reasons BrightHire may NOT record:
- Opt-out candidate / Someone opted out: the candidate didn’t consent, so BrightHire won’t record.
- Opt-out interviewer: an interviewer has opted out, so BrightHire won’t record their interviews (per org policy).
- Excluded User: an admin excluded that interviewer from being recorded.
- Excluded Stage: the interview stage is on the org’s excluded list, so it’s skipped.
- Excluded stage keyword: the stage/title matched an excluded keyword, so it’s skipped.
- Calendar keyword turned off: the keyword that previously triggered recording was removed/disabled.
- Position Turned off: auto-join is disabled for that role/position.
- User level import turned off: the user’s personal setting says “don’t record.”
- User level only my interviews: user only records interviews where they’re an interviewer (others won’t be captured).
- No Active BrightHire User: no active BH user is eligible to trigger/join for this interview.
- No BrightHire User: none of the interviewers are BrightHire users, so there’s no eligible anchor.
- In-person Interview: Requires enablement on the BrightHire side.
-Zoom Setting Issues: Not added to the 3rd pty recording group in Zoom.