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Zoom 3rd party recording

Setting Up 3rd Party Recording with Zoom for BrightHire

Jennifer Steinker avatar
Written by Jennifer Steinker
Updated this week

To enable BrightHire's Zoom Notetaker to join and record your meetings, a few setup steps are required in Zoom. Here’s how to get started. Your team will be responsible for Steps 2 and 3—we’ll take care of the initial request and let you know as soon as it’s time for you to complete your part.

✅ Step 1: Request Zoom to Enable the “Allow 3rd Party Recording” Checkbox

Owned by: The BrightHire Team

  1. Email Zoom’s Developer Team
    Send an email to Zoom to request the setting be made visible in your Zoom Admin console.

    • To: [email protected]

    • CC: Your Zoom Admin

    • Subject: Please enable “Allow Third Party Recording” for [Your Organization Name]

  2. Approval from Your Zoom Admin
    Your Zoom Admin should reply to the thread confirming approval.

  3. Zoom Confirms the Change
    Once approved, Zoom will make the change and confirm when it's complete.

✅ Step 2: Enable “Allow 3rd Party Recording” in Zoom Settings

Owned by: Zoom Admin

  1. Go to Org Settings > Recording.

  2. Locate the checkbox Allow 3rd Party Recording (just below “Cloud recording”).

  3. Check the box and lock the setting.

💡 Group Settings: This guide covers Zoom settings at the organizational level. For large organizations needing group-specific settings, Zoom allows you to set up and manage user groups. A Zoom admin is required to manage group participants.

❗ Group Management: Talent team user management can be fluid, making group management challenging. If a user isn’t added to the group, their interviews won’t be recorded.

✅ Step 3: Install the BrightHire Zoom Notetaker App

Owned by: Zoom Admin

NOTE: You must be a Zoom Admin and a BrightHire Admin to complete this step.

  1. Access this link for the Zoom settings in BrightHire.

  2. Scroll to the bottom and find the section labeled BrightHire Notetaker Zoom App installation.

  3. Click the Add to Zoom button.

  4. During installation, check the box for “View your meeting join token for 3rd party recording.”

✅ Step 4: Zoom Disclaimer Configuration in BrightHire

Owned by: Customer's BrightHire Admin

  1. Click here to navigate to your Zoom integration settings page in BrightHire.

  2. Scroll to the Disclaimer section.

  3. In the dropdown menu, select the option for Use the Zoom recording disclaimer dialog box. This option is required for the 3rd Party Recording setup.

Configuring this option means that participants will see the native Zoom disclaimer when BrightHire joins an interview to record. A screenshot example is below.

✅ Step 5: Final Configuration in BrightHire

Owned by: BrightHire Support/Implementation

Once Zoom is fully configured:

  1. BrightHire Support/Implementation will enable the Zoom Notetaker in your account.

  2. We’ll also activate the feature flag use_native_notetaker_bot to turn on the native recall bot.

Need Help?

If you have any questions or run into trouble, reach out to your BrightHire Implementation Manager, Customer Success Manager, or email [email protected] — we’re happy to help!

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